Wednesday, January 30, 2008

Goin' Back to Cali

Hillary and I are headed to San Diego this weekend. The weather will probably suck, but it can't be worse than it is here. We're headed to San Francisco on Monday, for an oral argument in front of the California Court of Appeal. The weather won't be much better there, either.

I have a companion pass through Southwest, which lets a person of my choice fly with me for free, wherever I go. You need a ton of miles to get one, but once you do, it's awesome.

Tuesday, January 29, 2008

Ruh Roh!

"Hannah told police he was hit by an unknown object by at least one person he could not identify." -ESPN Article

Unknown person? Unknown object? Sounds like Kalen Grimes and his shotgun to me. You stay classy, Columbia.

Monday, January 28, 2008

So, I ran a mile today...


Haven't done that in a while. It feels good. Now that it's over, anyway. And no, it wasn't on one of Tony Little's Gazelles.

I'm trying to get back in shape, or at least get back into a more healthy shape. My torso used to be shaped like a "V" during high school. It's been a "U" for a while. I'm hoping to head "O" off at the pass.

It's hard to find the time to get to the gym, but I've just gotta do it. My brother Matt lost something like 60 pounds this year. I'll be satisfied with 15.

Sunday, January 27, 2008

Wednesday, January 23, 2008

En route to the game

KU vs. Iowa State. Hopefully the game is better than the traffic.

Sent from my iPhone

Tuesday, January 15, 2008

Tuesday, January 08, 2008

Jayhawks looking good again

Arthur and Collins are the guys tonight. I'm looking forward to the
Big XII conference season.

Sent from my iPhone

Friday, January 04, 2008

Got my 30mm today

I'll try to post some pics tomorrow. Hopefully Hillary will let me
take her picture. Or at least Scout.

Sent from my iPhone

Wednesday, January 02, 2008

New Lens

I'm getting a Sigma 30mm f/1.4 lens for my D40. I've heard it's a
better focal length for DX DSLRs. It's faster than my old Nikon 50mm
f/ 1.8, but more importantly, it autofocuses on my D40.

I saved some money by going from my D80 to my D40, buy the savings was
burned up by the new Sigma lens. We'll see if the lens works out as
well as I hope.

Sent from my iPhone

Saturday, December 29, 2007

Dell "Customer Service"


20:03:03 System System
You are now being connected to an agent. Thank you for using Dell Chat
20:03:03 System System
Connected with Munish Kumar
20:03:07 Agent Munish Kumar
Thank you for choosing Dell Customer Chat. My name is Munish. How may I assist you today?
20:03:21 Customer Brad Raple
Hello. I just placed an order today. Number 9930XXXXX. I need to cancel the order.
20:03:37 Agent Munish Kumar
I realize that you want to cancel the order. Could you please tell me the reason for the cancellation? It would be a feedback for us.
20:03:56 Customer Brad Raple
I decided to go with a different lens.
20:04:08 Agent Munish Kumar
Okay.
20:04:13 Agent Munish Kumar
If you want I can process an order cancellation request. Once the order is cancelled it cannot be re-instated. Do you wish to cancel the order?
20:04:38 Customer Brad Raple
Yes. I paid for part of the order with a gift card. Will the amount be re-credited to my gift card?
20:05:03 Agent Munish Kumar
No, it would not be applied back.
20:05:14 Customer Brad Raple
Then how would I get my money back?
20:05:43 Agent Munish Kumar
Brad, once the gift card is applied, there is no option that we can refund that amount.
20:06:05 Customer Brad Raple
So the sale is final? And if I cancel the order I lose the money on the card?
20:06:23 Agent Munish Kumar
Yes, Brad.
20:07:13 Customer Brad Raple
Well, don't cancel the order then. Otherwise I'll lose $100. I can't believe that all gift card sales are final.
20:07:28 Customer Brad Raple
I didn't see anything indicating that. The card itself doesn't say that.
20:07:33 Agent Munish Kumar
I understand.
20:07:58 Agent Munish Kumar
However, please be informed that gift cards can be applied only once.
20:08:03 Agent Munish Kumar
Is there anything else I can assist you with?
20:09:03 Agent Munish Kumar
Brad, not to rush you, are we still connected?
20:09:05 Customer Brad Raple
Yeah, that's what you're telling me. I think it's ridiculous though. You haven't even shipped my item, and you are taking the amount of my gift card. It doesn't look like you can help me at all.
20:09:53 Agent Munish Kumar
I apologize for the difficulty you have had getting this issue resolved. We value you as our customer and your time is equally important to us. I can surely transfer this chat to my Manager, however, there is no option that we can refund the gift card.
20:10:14 Customer Brad Raple
Well, if there's nothing you can do, I don't see the point. Thanks anyway.
20:10:16 System System
The session has ended!